What Sets PGL Apart in Global Freight Forwarding

PGL stands at the forefront of global freight forwarding excellence. As a woman-owned enterprise, the company demonstrates rapid growth, with revenue reaching $98 million in 2025. Customers trust PGL for dependability and flexibility in every shipment. The team delivers logistics solutions tailored to client needs, powered by advanced technology and a 24/7/365 control tower. Clients experience the true meaning of pgl global freight forwarding excellence through seamless service and consistent results.

Key Takeaways

• PGL offers a wide range of logistics services, including air and ocean freight, customs, and specialized solutions, ensuring clients receive comprehensive support.

• The company’s 24/7 control tower monitors shipments in real-time, allowing for proactive problem-solving and timely delivery.

• PGL’s personalized service includes dedicated account managers who provide tailored solutions and constant communication, enhancing client trust.

• Advanced technology, like CargoWise, gives clients real-time visibility into their shipments, reducing errors and improving efficiency.

• PGL’s strategic partnerships with leading carriers expand their global reach, ensuring reliable and cost-effective logistics solutions for clients.

Service Portfolio

End-to-End Solutions

PGL delivers a full spectrum of logistics services that rival and often surpass those of leading competitors. The company manages air and ocean freight, contract logistics, customs services, ground transport, intermodal solutions, and warehousing. Specialized offerings such as packaging and crating, project management, trade show logistics, white glove services, and hospitality logistics set PGL apart. The table below highlights how PGL’s service range compares to others in the industry:

Industry Expertise

PGL’s team brings deep knowledge to every project, handling complex supply chain needs for industries such as aviation, healthcare, and e-commerce. Clients trust PGL to solve unique challenges, from moving flight simulators to managing medical supply chains. Customer testimonials highlight PGL’s ability to anticipate and resolve issues, ensuring smooth operations. The company’s focus on time-definite transportation means deliveries arrive fast and on schedule, building trust and encouraging repeat business. PGL global freight forwarding excellence shines through in every successful project.

• PGL combines flexible warehousing, expert kitting, and advanced technology to optimize supply chains.

• The team ensures timely and safe transport of critical items, including aircraft parts and medical supplies.

Flexible Offerings

PGL adapts to each client’s needs with a wide range of flexible options. The company offers FTL, LTL, and cross-docking to help clients save on logistics costs, especially during peak seasons. E-commerce businesses have reported significant savings on warehousing due to PGL’s adaptable solutions. Real-time coordination through smart software reduces missed deliveries and boosts efficiency. PGL’s tailored approach addresses common logistics challenges, such as cost management, regulatory compliance, and rapid response to customer demand.

PGL’s flexible offerings and commitment to tailored solutions ensure clients receive dependable, cost-effective logistics support.

Global Network

Worldwide Coverage

PGL operates a global network that reaches every major market. The company specializes in US-Oceania shipping, connecting businesses across continents with reliable freight solutions. PGL’s team manages shipments to and from Australia, New Zealand, and the Pacific Islands. They use local expertise to navigate customs and regulations, making international shipping smooth for clients. PGL’s presence in key regions allows them to offer fast transit times and dependable delivery schedules.

Clients benefit from PGL’s ability to coordinate shipments across borders. The company uses advanced tracking systems to monitor cargo from origin to destination. This technology gives customers real-time updates and peace of mind. PGL’s global reach supports businesses that need to move products quickly and safely. The team handles air freight, ocean freight, and ground transport with equal skill.

PGL’s worldwide coverage ensures that businesses can expand into new markets with confidence.

Strategic Partnerships

PGL builds strong alliances with leading carriers and logistics providers. These partnerships help PGL enter new regions efficiently and share resources to reduce costs. The company collaborates with DHL to use advanced technology platforms for tailored shipping solutions. This relationship improves visibility and service quality for clients.

• PGL partners with leading carriers to strengthen its network.

• These collaborations expand global shipping routes.

• The team ensures reliable end-to-end services.

PGL’s alliances play a crucial role in seamless international freight forwarding. The company works with experts in local markets to solve cross-border challenges. Clients receive support with customs, warehousing, and last-mile delivery. PGL global freight forwarding excellence comes from these strategic relationships and a commitment to service.

Customer Focus

Personalized Service

PGL places customers at the center of every decision. The team listens to each client’s needs and creates solutions that fit specific requirements. They assign dedicated account managers who guide clients through every step of the shipping process. These managers answer questions, provide updates, and solve problems quickly. Clients receive clear communication and support from start to finish.

• Dedicated account managers handle each shipment.

• Clients get regular updates and fast responses.

• Solutions match the unique needs of every business.

PGL builds trust by delivering on promises. The company adapts services for industries like healthcare, aviation, and retail. They use feedback to improve and refine their approach. Clients see the difference in reliability and attention to detail.

“PGL’s team always knows what we need. They make shipping easy and stress-free.” — Aviation Client

24/7/365 Support

PGL operates a control tower that works around the clock. The team monitors shipments every hour of every day. They spot issues early and take action before problems grow. This proactive approach keeps cargo moving and prevents delays.

Clients rely on PGL for help at any time. The company answers calls and emails day or night. They solve customs issues, reroute shipments, and provide updates without delay. PGL global freight forwarding excellence means clients never worry about missed deadlines or lost cargo.

• The control tower tracks every shipment.

• The team responds to emergencies and questions instantly.

• Clients enjoy peace of mind with constant support.

Technology & Innovation

Advanced Tracking

PGL uses advanced technology to give clients real-time visibility into every shipment. The company’s tracking platform, CargoWise, lets users see the exact location and condition of their cargo at any moment. Automated notifications alert clients to delays or issues, so they can act quickly. Centralized document management keeps all shipping paperwork in one place, reducing errors and saving time. PGL Connect adds another layer of control, offering global shipment tracking with high accuracy—almost like having an Airtag on each shipment.

• 75% of Fortune 500 companies use AI-powered tracking platforms like PGL’s.

• Real-time tracking improves supply chain visibility and reduces mistakes.

• Automated notifications help keep operations running smoothly.

Clients benefit from live vessel tracking and instant updates at key milestones. Agents can check shipment status and location through an online portal. This level of transparency sets a new standard for the industry and supports pgl global freight forwarding excellence.

Control Tower

PGL’s control tower operates 24/7, monitoring every shipment from start to finish. The team adapts quickly to complex situations, making sure client needs are met. Continuous investment in technology allows staff to track cargo and solve problems before they grow. Custom solutions address time-critical shipments and unique logistics challenges.

PGL’s state-of-the-art processes solve major logistics challenges. The company tailors transportation for timely and safe delivery. Personalized service and a focus on efficiency support sustainable operations. This approach helps clients anticipate disruptions and manage challenges, reinforcing pgl global freight forwarding excellence.

PGL Global Freight Forwarding Excellence

Results

PGL delivers measurable results that set new standards in the logistics industry. The company consistently outperforms industry averages in key performance areas. Clients see real improvements in delivery speed, accuracy, and cost savings.

PGL’s clients experience significant operational gains:

• On-time delivery improved by 20%.

• Rolled containers saw a 25% reduction.

• Detention fees were reduced by 35%.

• Process efficiency gained by 25%.

“PGL shipped our construction equipment from Dallas to South America. The team picked up our cargo, handled customs, and delivered on time. We saved 18% on logistics costs compared to last year.” — Operations Manager, Texas-based exporter

These outcomes reflect pgl global freight forwarding excellence in every project. The company’s focus on accuracy and reliability helps clients achieve their goals faster and with fewer disruptions.

PGL’s reputation as a fast-growing, woman-owned leader continues to gain recognition:

• In 2024, CEO Margolee Lee was recognized as one of Hawaii’s Most Admired Leaders.

• PGL was voted as a Hawaii Best Place to Work by its employees in January 2025.

Success Stories

PGL’s success stories highlight the company’s ability to deliver tailored logistics solutions for diverse industries. Each project demonstrates a commitment to solving complex challenges and exceeding client expectations.

Other notable outcomes from recent case studies include:

PGL’s team creates custom logistics plans for unique projects. For example:

• The company moved a 2,500-ton press with over 20 special parts, overcoming legal and shipping challenges. This project resulted in time and cost savings for the client.

• PGL managed over 10,000 items for the Murrieta Hot Springs Resort, ensuring timely delivery and smooth operations.

• Partnerships with PGL improve speed, support, and control over logistics, showing the company’s ability to adapt to client needs.

These stories showcase pgl global freight forwarding excellence in action. Clients trust PGL to deliver results, no matter how complex the challenge.

PGL stands out in global freight forwarding for three key reasons:

The company’s commitment to innovation and customer success shows in its professional development and supportive team culture.

PGL global freight forwarding excellence empowers clients to achieve results.

• Request a quote today.

• Explore tailored solutions.

• Connect with PGL for dependable logistics.

FAQ

What industries does PGL serve?

PGL supports many industries, including aviation, healthcare, e-commerce, retail, and manufacturing. The team tailors logistics solutions to meet each industry’s unique needs.

How does PGL ensure shipment security?

PGL uses advanced tracking systems and a 24/7 control tower. The team monitors every shipment and responds quickly to any issues.

Can PGL handle urgent or time-sensitive shipments?

Yes. PGL specializes in time-definite transportation. The team manages urgent shipments with fast response times and reliable delivery schedules.

What technology does PGL use for tracking?

PGL uses CargoWise and PGL Connect for real-time tracking. Clients receive instant updates and can view shipment status online.

How can clients contact PGL for support?

Clients can reach PGL any time by phone or email. Dedicated account managers provide updates and answer questions day or night.

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